Christmas 2024 at Farmhouse Inns

Terms & Conditions

• Early Booking Offer

  To be eligible to receive a voucher, you must make an online booking on one of our Festive menus for a minimum party of four guests. The online booking must be made and a deposit paid in full by 31st October 2024. £10 gift vouchers are valid from 2nd January to 31st March 2025 – excluding Valentine’s Day 14th February 2025, Mother's Day weekend 29th and 30th March 2025. Only one gift voucher will be accepted per transaction. No cash alternative. The voucher may only be used in a single transaction and no change will be given. At least £5 of the total voucher value must be spent on food, including at least one main meal, which can include breakfast and sharers. Voucher cannot be used against the balance of the Festive booking. Voucher cannot be used against the purchase of gift cards. The voucher cannot be used in conjunction with other discount vouchers or Greene King employee vouchers including friend & family vouchers – but can be used against promotion (e.g. daily deals or set menus). Gift vouchers are not available to Greene King employees or those under 18 years old. Vouchers will be delivered electronically by email by 5th January 2025 (if you have provided a valid email address as part of your online booking and have opted-in to receive our email marketing communications). Gift vouchers are redeemable at participating Farmhouse Inns pubs. To redeem, please present your unique voucher code within the email you receive at the till. Enjoy responsibly. Proof of identity may be requested. Age restrictions apply to certain products, serving times and locations. If you are under 18, please check with your pub in advance. Voucher has no cash value and is not transferable. Online booking subject to availability. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire.

• Christmas Day Terms & Conditions

  Christmas Day menu is available exclusively on 25th December 2024. Suitable for Vegetarians. Suitable for Vegans. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Dish contains Nuts. †Fish, poultry and shellfish dishes may contain bones and/or shell. * All stated weights are approximate before cooking. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Our menu descriptions do not list all ingredients. Please advise the team of any dietary requirements before ordering. Dishes may contain alcohol. Please be aware the allergen information for our dishes may change between the date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. Calorie, salt and sugar counts are correct at the time of print. This information has been provided to allow you to make an informed choice when dining with us. Children between 5-10 years old need around 1,800 calories a day, but this will vary by age and level of activity and some children will need less, and some will need more.
  
  Photography is for illustration purposes only. Sometimes there’s not enough room on our menus to list all ingredients so please have a chat with us if you have any questions or concerns. We’d love to organise your Christmas Day celebrations. You can book online, pop in or give us a call if you’d like to make a reservation. Our exclusive Christmas Day menu (available on 25th December 2024 only) will require a £10 per Adult & £5 per Child deposit. No booking is confirmed until a full deposit is received. Full payment and your menu choices will be required by 11th December 2024. If booking after this date, full payment and your menu choices will be required within 48 hours of booking. All items are subject to availability. We reserve the right to withdraw/change the offer (without notice) at any time. Please remember to bring your receipt with you on the day. Please refer to the website for details on refunds & cancellations. We’ll always do our best to provide your choices but apologise in advance if we can’t. If you need to cancel your booking, please contact us ASAP as any meals not taken on the day may be charged unless 7 days’ notice is given. Bookings are subject to government guidelines and may be subject to change – please see our website for up to date guidance and policies at the time of your booking. All cash and credit/debit card tips are paid in full to our team members. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton on Trent, DE14 3JZ.

• Celebration Menu Terms & Conditions

  Suitable for Vegetarians. Suitable for Vegans. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Dish contains Nuts. †Fish, poultry and shellfish dishes may contain bones and/or shell. * All stated weights are approximate before cooking. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Our menu descriptions do not list all ingredients. Please advise the team of any dietary requirements before ordering. Dishes may contain alcohol. Please be aware the allergen information for our dishes may change between the date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. Calorie, salt and sugar counts are correct at the time of print. This information has been provided to allow you to make an informed choice when dining with us. Children between 5-10 years old need around 1,800 calories a day, but this will vary by age and level of activity and some children will need less, and some will need more.
  
  Photography is for illustration purposes only. Sometimes there’s not enough room on our menus to list all ingredients so please have a chat with us if you have any questions or concerns. We’d love to organise your Festive celebrations. You can book online, pop in or give us a call if you’d like to make a reservation. Our exclusive Christmas Celebration menu (available from 26.11.24 – 01.01.25) will require a £5 per Adult and £3 per child deposit. No booking is confirmed until a full deposit is received. Full payment will be required on the day of dining. Your menu choices will be required 7 days prior (If your booking is less than 7 days’ away, your menu choices will be required within 48 hours of booking and at least 2 days prior to dining). All items are subject to availability. We reserve the right to withdraw/change the offer (without notice) at any time. Please remember to bring your receipt with you on the day. Please refer to the website for details on refunds & cancellations. We’ll always do our best to provide your choices but apologise in advance if we can’t. If you need to cancel your booking please contact us ASAP as any meals not taken on the day may be charged unless 7 days’ notice is given. Bookings are subject to government guidelines and may be subject to change – please see our website for up to date guidance and policies at the time of your booking. All cash and credit/debit card tips are paid in full to our team members. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton on Trent, DE14 3JZ.

• Breakfast with Santa Terms & Conditions

  Pre-booking is required. No booking is confirmed until a deposit is received: £5 deposit per person is required. Please refer to the website for details on refunds & cancellations. Booking includes a kids buffet breakfast, a drink from the kids menu, meeting Santa and a present per child for £9.99 / £10.99 for Christmas Eve, or an adult buffet breakfast and unlimited tea or coffee per adult for £9.99 / £10.99 on Christmas Eve

• Turkey & Tinsel Terms & Conditions

  Suitable for Vegetarians. Suitable for Vegans. Please note that we do not operate a dedicated vegetarian/vegan kitchen area.
  
  Dish contains Nuts. †Fish, Poultry and Shellfish dishes may contain bones/shell. *All stated weights are approximate before cooking. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Our menu descriptors do not list all ingredients. Please advise the team of any dietary requirements before ordering. Dishes may contain alcohol. Please be aware the allergen information for our dishes may change between date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. Calorie counts are correct at the time of print.
  
  Photography is for illustration purposes only. Sometimes there’s not enough room on our menus to list all ingredients so please have a chat with us if you have any questions or concerns. You can pop in, or give us a call if you’d like to make a reservation. Our Turkey & Tinsel menu will require a £5 per person deposit. No booking is confirmed until a full deposit is received. Full payment will be required on the day of dining. Your menu choices will be required 7 days prior (If your booking is less than 7 days’ away, your menu choices will be required within 48 hours of booking and at least 2 days prior to dining). All items are subject to availability. We reserve the right to withdraw/change the offer (without notice) at any time. Please remember to bring your receipt with you on the day. Please refer to the website for details on refunds & cancellations. We’ll always do our best to provide your choices but apologise in advance if we can’t. If you need to cancel your booking please contact us ASAP as any meals not taken on the day may be charged unless 7 days’ notice is given. Bookings are subject to government guidelines and may be subject to change – please see our website for up to date guidance and policies at the time of your booking. All cash and credit/debit card tips are paid in full to our team members. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton on Trent, DE14 3JZ.

• NGCI Celebration Menu Terms & Conditions

  Suitable for Vegetarians Suitable for Vegans. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Dish contains Nuts. † Fish, Poultry and Shellfish dishes may contain bones/shell. *All stated weights are approximate before cooking. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Our menu descriptors do not list all ingredients. Please advise the team of any dietary requirements before ordering. Dishes may contain alcohol. Please be aware the allergen information may change between the date of booking and the date of your visit. We would advise all guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. Dishes on this menu are made with ingredients that do not intentionally contain gluten. Due to the risk of cross- contamination we cannot guarantee our dishes are 100% free from gluten. Please ensure a member of the team is aware you are ordering from our Non-Gluten-Containing Menu. Calorie counts are correct at the time of print.
  
  Photography is for illustration purposes only. Sometimes there’s not enough room on our menus to list all ingredients so please have a chat with us if you have any questions or concerns. We’d love to organise your Christmas celebrations. You can book online, pop in or give us a call if you’d like to make a reservation. Our exclusive Christmas Day menu (available on 25th December 2024 only) will require a £10 per Adult and £5 per child, and £5 per Adult and £3 per child for The Christmas Celebration menu (available from 26.11.24 – 01.01.25) deposit. No booking is confirmed until a full deposit is received. Full payment and your menu choices will be required by the 11th December for Christmas Day. If booking after this date, full payment and your menu choices will be required within 48 hours of booking. If you are booking for the Christmas Celebration Menu, full payment will be required on the day of dining and your menu choices will be required 7 days prior (If your booking is less than 7 days’ away, your menu choices will be required within 48 hours of booking and at least 2 days prior to dining). All items are subject to availability. We reserve the right to withdraw/change the offer (without notice) at any time. Please remember to bring your receipt with you on the day. Please refer to the website for details on refunds & cancellations. We’ll always do our best to provide your choices but apologise in advance if we can’t. If you need to cancel your booking please contact us ASAP as any meals not taken on the day may be charged unless 7 days’ notice is given. Bookings are subject to government guidelines and may be subject to change – please see our website for up to date guidance and policies at the time of your booking. All cash and credit/debit card tips are paid in full to our team members. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton on Trent, DE14 3JZ.

• Christmas Carvery Dash Terms & Conditions

  SUMMARY TERMS AND CONDITIONS

  All players must enter their name, email address and agree to the terms and conditions of the game. Promotion closes at 23:59 on 31st December 2024. One winner will receive a £2000 cash prize as part of a free prize draw of all leaderboard entries submitted during the campaign period. There will also be 1,000 x instant win prizes of bottled or draught Coca-Cola Zero Sugar voucher as well as 20 x £25 Farmhouse Inns gift cards. Full terms and conditions are available at https://www.farmhouseinns.co.uk/terms-and-conditions/. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ.

  TERMS & CONDITIONS AND PRIVACY NOTICE

  1. Acceptance. By entering this promotion you are deemed to have accepted, and will be bound by, these terms and conditions.

  2. Eligibility. This promotion is open to residents of the United Kingdom aged 18 or over only. Employees of Greene King, their families, agencies, or anyone else professionally connected with this promotion, are not eligible to enter.

  3. Promotional Period. This promotion opens at 00:00 (UK) on 19th November 2024 and closes at 23:59 on 31st December 2024.

  4. Entry requirements. Entrants must submit a valid score to the leaderboard on the Christmas Carvery Dash game found online at christmascarverydash.com. All players must enter their name, email address and agree to the terms and conditions of the game.

  5. Winner selection. All qualified players (anyone who submits their score and the details set out in the entry requirements above) will be placed in a draw to win a cash prize of £2,000. The winners will be selected at random from all qualifying entries received. There will also be instant win prizes available throughout the game. The instant win prizes available will be Coca-Cola Zero Sugar voucher (1000 vouchers available) and 20 x £25 Farmhouse Inns gift cards, to be redeemed at any Farmhouse Inn. Instant win prizes will be selected at random. Instant wins are redeemable until 31st January 2025.

  6. Prizes. The following prizes are available:

  1. Winner - £2,000 cash prize. Payment will be made via Bank Transfer from Greene King Brewing and Retailing Limited
  2. Instant win prizes:

  • 20 x £25 Farmhouse Inns vouchers
  • 1000 x 1 330ml bottled or draught Coca-Cola Zero Sugar voucher to be redeemed at any Farmhouse Inn. Bottles will be distributed at these sites: Linwood Farm, Poppy Field Farm and Beechwood Farm. Redeemable until 31st January 2025.

  7. The terms and conditions of any third-party supplier will also apply to the prize where applicable. If there is a conflict between third-party terms and conditions and these terms and conditions, these shall take precedence.

  8. The prizes are non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered unless in the event of unforeseen circumstances, in which case we reserve the right to offer an alternative prize of equal or greater value than the original.

  9. Notification. The winner will be informed of their prize within 14 working days following the end of the promotion, unless otherwise specified. The Coca-Cola Zero Sugar and 20 x £25 Farmhouse Inns voucher winners of instant win prizes will be chosen at random and will receive a code following submitting their score and providing their email address.

  10. Reasonable efforts will be made to contact the winner and runner ups using the details on entry to the game. However, if a response has not been received within 7 days, we will try to contact the winner a second time. If the selected winner or runner up is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, we reserve the right to select an alternative winner or runner-up using the same process referred to above in these terms and conditions.

  11. We accept no responsibility for failed delivery due to the provision of incorrect contact details by you.

  12. Delivery. The winner will receive their prize within 30 working days following the end of the promotion, unless otherwise specified. In any event the prize must be claimed and taken within six months of the closing date.
  
  13. Limitation of liability. To the extent permitted by law, we accept no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to entering this promotion or taking up a prize. We are not responsible for any third-party acts or omissions.
  
  14. Intellectual property. You will retain ownership of any content, submissions and other material that you submit as part of this promotion. However, you grant us (and our agents and affiliates) a non-exclusive, royalty free, worldwide, irrevocable, perpetual licence to use any such content, submissions and other material for the purposes of this promotion.
  
  15. Publicity. The winner and runners up may be asked to take part in publicity relating to this promotion but this will be discussed with the winner and runners up before taking place.
  
  16. Winner’s name. In accordance with the Advertising Standards Authority CAP Code, we intend to publish or make available the surname and county of any winner. Any winner that objects must notify us as soon as possible after you are informed that you have won.
  
  17. General terms. No bulk, machine-generated consumer group or third-party entries will be accepted. Entries are restricted to one entry per person. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.
  
  18. We reserve the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt.
  
  19. We reserve the right, in our absolute discretion, to verify the winner and/or runner-up, including, but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means.

  20. Our decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.
  
  21. Owing to exceptional circumstances outside our reasonable control and only where circumstances make this unavoidable, we reserve the right to cancel or amend the promotion or these terms and conditions at any time, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.
  
  22. Governing law & jurisdiction. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and we and you submit to the exclusive jurisdiction of the English courts.
  
  23. We remind anyone entering this promotion to drink responsibly. Please visit greeneking.co.uk/enjoy-responsibly for the facts.
  
  24. This promotion is in no way sponsored, endorsed, administered by or associated with any of the social media platforms where the post promoting the promotion is featured. None of the social media platforms are responsible to entrants in respect of any aspects of this promotion.
  
  25. Promoter: Greene King Brewing and Retailing Limited Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ.

  PRIVACY NOTICE

  26. Data Controller. Greene King Brewing and Retailing Limited (ICO registration number ZA054235) is the data controller in respect of this promotion.
  
  27. We are required to comply with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation in relation to the processing of any personal information obtained from you, including when you take part in this promotion. We are a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously.
  
  28. Why do we need to process your personal data? We want our promotions to be administered fairly so that all entrants can enjoy them. To do this well, we need to process some of your personal data. We will process your personal data to administer the promotion, to confirm that you have complied with the terms of the promotion, to confirm whether you have won a prize, to communicate with you in relation to any prize you may win and to deal with any queries you have in relation to the promotion.
  
  29. What information do we process? When you enter a promotion we need your contact information. If you are a winner we may ask for your date of birth in order to confirm your eligibility to enter the competition and other contact information so we are able to send your prize to you. We will also collect any personal information you include in your message. If the prize is a cash prize, we will collect your bank details so that we are able to send your prize to you.
  
  30. How long do we keep personal information for? If you exercise your data protection rights, we will keep a record of your request and our response indefinitely, to be able to show that we responded properly and fairly to your request. Otherwise, we will keep your data for the following time periods:

  Information relating to:

  • Entering a promotion is kept for 4 months following the closing date of a promotion
  • Entering a promotion is kept for 4 months following the closing date of a promotion

  31. Will we sell your personal data to anyone else? No. That’s not something we do.
  
  32. Who do we share personal data with and why? Any personal information collected may be shared with other companies in our Group and will be used for administrative or operational reasons connected with the promotion, including to communicate with you. We work with the following third party suppliers and service providers who will process your personal data in order to administer the promotion, arrange prizes and discuss any specific requirements with you on our behalf:

  • Brazen we share name & address, date of birth, telephone number, email address in order to administer the promotion including sending prizes to winners
  • Service Now we share name, contact information, address, booking information, complaint information in order to manage guest queries and complaints.

  33. All of these organisations are required to comply with our data processing standards and are bound by the terms of this privacy notice. They are not permitted to use your personal data for their own purposes. 
  
  34. We will share your personal data as required by law or where we are asked to do so by a public or regulatory authority. 
  
  35. As we develop our business, we might sell or buy group companies or other businesses. If we do so, this might involve transferring customer information relating to the relevant company or business to the person buying the business. The buyer will only be permitted to use your personal data as outlined in this privacy notice.
  
  36. We will not pass your personal information outside of the UK or EU or to any other external organisation without your prior permission.
  
  37. Direct marketing. We may ask whether you want to receive marketing from us – it’s your choice, but if you sign up for marketing please read our general privacy notice at greeneking.co.uk/privacy.
  
  38. Publicity. If you are a winner or runner up, we may use your data for publicity purposes as explained in the terms and conditions above.
  
  39. What are your rights and how can you exercise them? We can be contacted by post at: Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT.
  
  40. We have appointed a Data Protection Officer, who can be contacted by post at the address above, or by email sent to dataprotection@greeneking.co.uk.

  41. We process personal data in compliance with applicable data protection law. The lawful bases we rely on for our primary processing purposes are as follows:

  • Where the purpose of processing is to administer a promotion, the lawful basis for that processing is because it is necessary to do so for the performance of the relevant contract
  • Where the purpose of processing is to respond to an enquiry about a promotion, the lawful basis for that processing is it is in our commercial interests to respond to our customers making this processing a legitimate interest.

  42. You have the following rights under data protection law:

  1. to ask us to tell you what personal data we are processing that relate to you (right of access);
  2. to require us to rectify or stop processing inaccurate personal data (right to rectification);
  3. to require us to delete personal data relating to you, subject to there being valid grounds (right to erasure);
  4. to require us to restrict our processing activities, subject to there being valid grounds (right to restriction);
  5. to object to processing, in particular to profiling (right to object) and direct marketing (by withdrawing your consent);
  6. to ask that personal data about you be sent to another controller of your choosing, subject to there being valid grounds (right to data portability).

  43. You can notify us of your wish to exercise any of these rights by contacting the Data Protection Officer, using the contact information provided above.
  
  44. You also have a right to lodge a complaint with the Information Commissioner’s Office (the data protection regulator for the United Kingdom) or in some circumstances, another European Union data protection authority.
  
  45. Cookies. We may download cookies to your computer when you log on to our website. For more information about our commitment to your privacy and details of how we use cookies, please refer to our general Privacy Notice and Cookie Notice at greeneking.co.uk/privacy and greeneking.co.uk/use-of-cookies.
  
  46. Changes to this privacy notice. This privacy notice is effective from the opening date set out above. You can check if the privacy notice has changed by revisiting this webpage at any time.