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Terms & Conditions

View the terms and conditions

These terms and conditions govern your use of this website. Please read them carefully as they affect your rights and liabilities under the law.

If you do not agree to these terms and conditions, please do not use this website.

1. Use of this website

This website is provided to you free of charge for your personal use subject to these terms and conditions. By using this website you agree to be bound by these terms and conditions.

The terms and conditions do not affect your statutory rights.

2. Amendments

We may update these terms and conditions from time to time and any changes will be notified to you via a suitable announcement on this website. The changes will apply to the use of this website after we have given notice. If you do not wish to accept the new terms and conditions you should not continue to use this website. If you continue to use this website after the date on which the change comes into effect, your use of this website indicates your agreement to be bound by the new terms and conditions.

3. Access to and availability of the website

We will make all reasonable efforts to provide you with access to the website 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the internet, your own computer or software failures. Accordingly, we do not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

4. Passwords and security

You agree to (and agree to ensure that your directors, employees and agents):

Keep all passwords secret at all times and have them changed, if there is reason to believe that someone else knows them Notify us immediately upon becoming aware of any accidental or unauthorised access or use of the service by any third party

5. Intellectual property

The content and design of these website pages are subject to copyright owned by us. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose.

Other than having permission to access the website and use the services in accordance with these terms and conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trademarks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in us or any third party (‘intellectual property’).

All rights in relation to intellectual property not expressly granted by us are hereby reserved to us (or our licensors) and no right, licence or benefit to such intellectual property is granted to you.

6. Property details

We reserve the right to change the details of any pub, hotel or restaurant at any time without notice.

7. Liability

This website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the internet.

We have made all reasonable efforts to ensure that all information provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which we take no responsibility. We reserve the right to make changes and/or corrections to the website at our own discretion.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of this website with any of your equipment, software or telecommunications links technical problems including errors or interruptions of this website unsuitability, unreliability or inaccuracy of this website inadequacy of this website to meet your requirements

By accessing this website you agree that we shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information contained in any of the materials on this website or from access to other material on the internet via hyperlinks from this site.

Nothing in this paragraph applies to our liability in respect of products sold through our pubs, hotels or restaurants.

Nothing in these terms and conditions shall exclude our liability for personal injury or death caused by our negligence.

8. Third-party websites and products

From time to time this website may include links to other websites not under our control. We will accept no liability in respect of, the content on any external link.

Any information related to a supplier or product on the website which is not part of or produced by us or our group does not represent any endorsement by us of the quality of the supplier or product offered.

9. Termination

We may terminate your right to use the website by notice in writing to you if you breach any of the obligations under these terms and conditions.

On termination, you will make no further attempt to access the website or use the services and must delete all relevant passwords and any other website material.

10. Your liability

You agree to be liable for and to indemnify us (and our officers, employees, directors, shareholders, representatives, successors and assigns) and hold us harmless against all third-party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these terms and conditions by you or use of your computer, passwords or secure means of access to the website by an unauthorised user.

11. General

If we fail to exercise our rights immediately, this will not by itself be taken as a waiver of those rights and we may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that we may transfer its rights and obligations under these terms and conditions to another person. You may not transfer your rights or obligations under these terms and conditions to anybody else without first obtaining our written consent.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.

This website is owned and operated by Greene King Brewing and Retailing Limited, a company registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration number 3298903.

Last updated: April 2018
1. Promotion open to UK residents only, aged 18+.

2. Deal entitles the user to purchase a small starter and main/ main and dessert from the weekday set menu (2 courses) for £8.99. Starters included are Tomato & Red Pepper Soup, Garlic Breaded Mushrooms, Cheesy Garlic Bread. Mains included are Gammon and Eggs, Fish and Chips, and Small Farmhouse Carvery. Desserts included are Apple Crumble, Chocolate Brownie, and Ice Cream. The addition of a third course is £3.

3. All Weekday set menu portions are designed to be smaller than the equivalent main menu dishes. As each and every carvery plate is different, calorie information can be found at the carvery counter.

4. Offer applicable in all Farmhouse Inns.

5. Offer available Monday- Friday (excluding bank holidays), from 12-5pm.

6. Cannot be used or combined with any other offer, promotion or discount including Greene King team member and friends & family discounts.

7. Management reserves the right to withdraw or amend the offer at any time. Manager’s discretion is final.

8. Subject to English law and the exclusive jurisdiction of the English courts.

9. Promoter: Greene King Brewing and Retailing Ltd, Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT.
1. Offer open to UK residents only, aged 18+.
2. Offer available to all customers who download the GK App between the 14th of April and 11th May and register as a new user and consent to marketing. The £5 voucher will be sent to the customer email address used for registration within 2 hours.
3. £5 voucher is valid from 14th April 2025 – 11th August 2025, Monday to Sunday during food service hours only.
4. £5 voucher valid in the following brands: Hungry Horse, Wacky Warehouse, Greene King pubs, Flaming Grill, Farmhouse Inns, Farmhouse Kitchen, Seared, HighTales. The voucher is NOT valid in any Greene King franchises, Pub Partners, Metropolitan Pub Company, Chef & Brewer, Heritage, Hickory’s or GK Inns and Hotels.
5. The voucher can only be redeemed against a purchase of a main dish with a minimum spend of £7.
6. Only one voucher can be used per transaction and each voucher can only be used once.
7. Vouchers can be redeemed with purchases on the GK app or at the till.
8. Offer can NOT be combined with other offers, promotions and discount including Greene King team member, friends & family and Blue Light discounts.
9. This is not applicable to Click & Collect orders and Brewery Tours.
10. The offer excludes GK employees or anyone professionally connected to the promotion.
11. No cash alternative.
12. Greene King reserves the right to withdraw or amend the offer at any time. Manager’s discretion is final.
13. Subject to English law and the exclusive jurisdiction of the English courts.
14. Photography is for illustrative purposes only.
15. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ.

Social media terms and conditions

The majority of our Greene King owned brands and pubs are active across Social Media; from our customer facing brands like Flaming Grill and Hungry Horse, through to Greene King Sport, our beers and our local pubs throughout the UK.

Our Social Media Terms of Use aims to set out what to expect from our social channels.

What should you expect from us?

At the heart of everything we do, we aim to engage and delight—celebrating our diverse brands across Social Media and sharing the vibrant essence of pub life through our local pages. Social media is a wonderful space for conversation and connection, and we encourage open dialogue. To ensure everyone has a positive experience, we ask that all interactions adhere to the terms of use outlined here.

We believe that our pubs are for everyone, and this warm welcome extends to all our digital channels too. Our dedicated social media team works hard to keep our channels fresh and active, sharing content that reflects the unique energy of our community.

If the channel is not monitored, it should say state this within the about us or bio.

We welcome comments and messages across all our platforms and aim to respond within 24 hours across our brand pages.

What we expect from customers:

In line with our Customer Promise, we believe in creating an inclusive and respectful community both in our pubs and on our social media channels. We expect all customers to comply with the respective social media platforms terms of use.

We also expect our customers to be kind and respectful when engaging with our social platforms and content, however from time to time we do come across unreasonable behaviour.

We reserve the right to remove any content or comments if they are;
- Disrespectful, hateful, or abusive
- Include discrimination of any kind
- Directly demonstrating racism/directly racist
- Promote goods or services outside of Greene King and our partners
- Corrupt or illegal
- Includes the filming of our team without permission
- Suspected as spam
We reserve the right to block users from our accounts for the behaviour listed above.

Content shared by fans or followers on Greene King Social Channels is the responsibility of the individual and does not reflect the opinions of Greene King and its employees. Remember social media is a public space, so anything you write could be open to comments from others.

Additional information:

User Generated Content:
1. By tagging any of our brands or pubs in your Facebook or Instagram story, you are agreeing that Greene King brands and pubs can share this content across the respective channel/brand story
2. By actively tagging or hash tagging any of our brand or pub accounts in your social media content, we assume the content posted is not confidential and you are happy to be contacted by a Greene King representative, who will ask permission for this content to be used across social media or digital channels
Competition Terms and Conditions:
1. Competitions hosted on our brand pages will always have corresponding T&Cs hosted on the brand website. Where possible, we will link to these within our social post or bio
2. Pub Page Competition T&Cs are hosted here https://www.greeneking.co.uk/terms-conditions
If you see or receive contact from any social media presence claiming to be from Greene King and you’re unsure, please contact our Customer Services Team.

If you have any questions concerning our social media, please contact us through our standard customer service methods listed here https://www.greeneking.co.uk/contact-us/customer-service

Policy reviewed January 2025